Returns & Exchanges
At Vissla, we stand by the quality of our surf gear and want to ensure you are completely satisfied with your purchase. If you are not stoked on your order, we accept returns of unworn, unwashed items with original tags within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to return or exchange.
Print and Pack
Download and print your prepaid shipping label, then securely pack your items in their original packaging, ensuring all original tags and liners are attached.
Ship It Back
Drop off your package at any authorized carrier location listed on your return label and keep your receipt for tracking purposes.
Receive Your Refund
Once our warehouse inspects and approves your return, a refund will be issued to your original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing